not only does it get infected by primitive viruses but reports everything I do to apple for marketing research, and I have not choice!Ĥ years I struggled to either find a new computer, return his one, or make this one work and to no avail, for the price I could have bought a PC with 8 times its power and more importantly basic functions, something that is a complete mystery to apple entirely. On top of this they also lied about the computer protecting my privacy and being impervious to viruses.
#APPLE STORE TUCSON PHONE NUMBER MAC#
I brought my computer in every weekend only to be turned away told "the computer was working fine" it has also managed to delete all my work within a month of so, I cannot export, burn, or transfer anything so I was forced to watch all my creations die one by one, and the mac "geniuses" claimed this was normal. mouse would not respond, keyboard same, far too many useless features too close together I could not turn off. The computer from day one failed to obey the simplest commands, and the screen had dark lines appearing it constantly.
essentially everything a Macintosh claims to be. I came here for an Imac to continue my rising career as an artist, music, video, architecture ect. Go to Phoenix if you are going to make a big purchase from Apple, or better yet, purchase your stuff from them online. And I can imagine it would also suck even more if you arent tech savvy. I will continue to be an Apple customer because of you. I cant say thank you enough to Apple over in Cupertino. They sent me a new machine and are taking mine back for diagnostics. Guess what Apple Dude? I talked to your corporate headquarters. Whats the point of having a storefront for your company, if you wont even try to solve problems like this, like honoring the warranty of a $2500 machine that isnt even a month old, and was purchased from an authorized reseller? That was the best this store could do for me. Apple Dude told me, sorry, you didnt buy it from an Apple store. For those who dont know what military exchanges are, they are essentially shopping malls with stores in them for active duty military at home and overseas- hence, I purchased the computer from an authorized Apple store. He was only interested in getting rid of me as quickly as possible before too many future Apple customers overheard the conversation that was clearly turning into a horror story. If I was in your position I would be upset too. He spouted back the usual patronizing placations that retail associates get indoctrinated to say, but dont really mean: "I totally understand. I told him you dont repair a computer that has been out of its box for less than two weeks. He offered to repair the computer for me, which was unacceptable to me. I told him how I purchased it from a military exchange store. It had a chip in its screen when I unpacked it and has also since been experiencing other hardware problems. I recently bought a new MBP for graduate school that has since turned out to be a lemon.
Upon arriving I was rushed to the earliest available person on the floor who was a tall middle aged white dude, heavyset, with graying hair. I scheduled an appointment, which I was late for because of traffic and construction. But I need some catharsis for my experience at the hands of the folks at this store. I dont write reviews on the internet, and I generally avoid social media.
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